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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:If there is an earthquake, will the insurance cover physical injuries?

A:
Most of the plans do not have many exceptions toward natural disaster injuries. If you are worried about natural disasters we do recommend plans with additional benefits such as evacuation benefits.
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Q:I put a deposit on a trip on 08/16/2024 and want to make sure I have cancel for any reason coverage. Is that possible at this point? I have been trying to get information regarding travel insurance and was just recently able to find someone to help me to get me to your site. The final payment has not been made and the travel dates are 06/15/2025-06/30/2025.

A:
Our cancel for any reason policy with the biggest grace period for the Initial trip deposit is 21 days. We can no longer provide the cancel for any reason however every plan includes many cancel reasons that can still pertain to your situation such as sickness bad weather or even work related cancelations.
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Q:Which email do i send the claim forms and annexures. i had sent the claim forms to [email protected]. No revert from them. Provider still says dues from me

A:
We recommend to contact the claims department directly to see what the status of the claim is. The phone number is located at the back of your ID Card.
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Q:hi, my name is yasmeen banu and am on j1 visa , working as a teacher in Georgia from last 2 years, am preganant now and my expect delivery date is in December, i have an insurance with my employer and i wnated a secondary insurance that covery my expences, can you please help me ASAP

A:
Unfortunately our plans only cover pregnancy related expenses for J-1 visa if purchased before the date of conception
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Q:If I have already reached the policy maximum for Patriot America Plus, will extending the insurance renew the policy maximum?

A:
Extending the policy will not renew the maximum.
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Q:I study at University of Delaware and I'm an international grad student. My wife would be joining me on F2 visa this month as well.My university allows getting external health insurance plan which meet the following criteria No limits on essential health benefits like emergency services, hospitalization, maternity care,mental health and substance abuse services, lab services, and preventative and wellnessservices. For example, a 5,000 maximum benefit on mental health services is not considered comparable. The student must be able to access their plans benefits in the UD area for both emergency and nonemergency situations. It should not be assumed that a plan provides nationwide access for both emergency and nonemergency situations. No time restriction on the benefit period for a condition. For example, a plan that will only cover an injury or sickness for 20 weeks from the date the injury occurred, or sickness began is not considered comparable. If the plan has a deductible, it should not be more than 500. If the deductible is more than500, the student must have the financial means to meet the plans deductible so it will notkeep the student from obtaining medical services. If UD assumes liability for incidentrelatedexpenses incurred on campus liability will be limited to 500. Unlimited maximum policy amount for Essential Health Benefits. Must be filed and approved in the United States and the plan must be fully compliant with theAffordable Care Act (ACA Compliant). Plans filed offshore do not meet eligibility. Plans marketedsolely to international students are often not filed and approved in the United States, havelimited benefits, provider networks andor coverage periods that do not comply with the UDinsurance requirements. Insurance companies that do not meet the UD insurance requirementsinclude but are not limited to GBG Insurance, HDL Global Specialty, ISO, PGH (United), PSI,Student Medicover, and Tata AIG. Outofstate Medicaid (PA, MD, and NJ are exceptions as they are close to DE) and many HMOor EPO plans do not provide comprehensive outofarea coverage. Urgent or emergencyonlycoverage does not meet the UD insurance requirements. International students need a plan that includes at least 50,000 in coverage for medicalevacuation and repatriation.Can you please check each criteria and respond if Insubuy is able to meet all the requirementsLooking forward to your response.Thank you

A:
Unfortunately we do not have any plans that are ACA compliant. Most F-1 visa can only get an alternative plan that meets the ACA requirement through an employer. and have no other option but to purchase the plans offered by their school.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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